[Resolved]  Axis Bank — consolidated charges being filed without showing negative balance

I have an easy access savings account with axis bank, which was opened for the purpose of salary. After changing the job, i stopped using the account, later missed the login credentials. Hence never bothered about the transaction. After 6 months thought of keeping some amount in the account as saving, i transferred 15 k to account. Earlier march account was showing negative balance as consolidated charges to be debited with the new credit to account. However when i could login to the account in october 2018, i saw there was some -225 inr as the overall balance of the unused account. Hence thought of paying it and transferred 15 thousand. For 15-20daysthere was absolutely no hint that there will be consolidated charges incurred. All of a sudden when i checked my balance in november there was a deduction of 4312 inr as the consolidated charge and 776 as 18%gst. I was terribly disappointed and shocked to see the deduction. Such a cheater, i am going to close the account
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Dec 24, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
Axis Bank Customer Care's response
Hi, we request you to visit the following link to get clarification on charges levied: https://bit.ly/2o02YoS. Regards, Team Axis Bank.
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