Axis Bank — Consolidated charges

[email protected]

Apr 29, 2021

Address:

Bangalore

I've been cheated here. For no reason, there are consolidated charges applied to my account.

Please give me the answers.

Auto Debit Failure of Rs. 14533/-, whereas sufficient funds were available in my bank account i.e Rs. 15000/-. (Statement attached for your reference)
How I'm responsible for a debit failure here? Please make me understand?

Cheque Return ACH March'21 (29th Mar'21) - for Rs. 125/- again I had sufficient funds in my account i.e Rs. 467/-. (Statement attached for your reference)
How I'm responsible for a cheque return here? Please make me understand?

Cheque Return ACH March'21 (31st Mar'21) - for Rs. 125/- again I had sufficient funds in my account i.e Rs. 467/-. (Statement attached for your reference)
How I'm responsible for a cheque return here? Please make me understand?

Basis what you are stealing money from innocent people in these tough times. How many people have you cheated like this?

I need my complete money-back i.e Rs. 1686.14 termed as consolidated charges and Rs. 303.51 termed GST on charges. Total - Rs. 1989.65/-.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2021

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.