Axis Bank — Consolidated Charges | |||
I am a client of your bank since 2015 & hold it as a salary account .But due to this pandemic I lost my job & on 12th 2021 June your bank deduct 600 +Gst charges (Consolidated charges) from my account without any intimation .Is this fair ?.When I called to customer care support they told me you have to maintain atleast 15000/- in your saving account( Salary is not being credited so long so it turned into saving account) which is quite impossible for me to maintain it.I am highly disappointed with your services. I am also running two S.I.P from axis bank.I request you to please pay back my deducted amount & assured me to never deduct such kind of charges otherwise I have to close my account as I m also running two S.l.Ps from your bank. Please revert me asap as in market there are alot of options who are openers for zero amount balance. I have maintained a healthy relation with axis bank so long almost 6 years if you people don't won't to maintain it then please I'll close my all account from your bank. My account details are as follows Name : Shammi Account Number : [protected] In the continuation of the trailing mail, today i am maintaining more than 30, 000 in my account still your bank deducted consolidated charges Rs 1884 +GST on 22nd Aug on the ssaying of July 21, Is this right services you are providing to your customers.Please close my account as soon as possible.I will never anyone to open your account in axis .Highly Disappointed & refund my money back.Please respond me asap otherwise i'll take legal action against bank June 21 Consolidated Charges : 600 +GST August 21 Consolidated Charges : 1884+339 GST Was this information helpful? | |||
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Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 24, 2021 Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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Comments
Is this kind of service you are providing to your customers.I need my money back not a copy paste answer.Sorry if I am being rude but it's your responsibility to take every customer as critical user but none of your team member called me up . Without any prior notice or information how can be you ppl convert salary account to saving account .I didn't get any mail or sms regarding that just check @ your end.I need resolution just pay back my money.In this pandemic situation where people doesn't having job, you just changed your policy just to gain profit .I request you to please consider it
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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