[Resolved] Axis Bank — Consolidated charges

[Resolved] Axis Bank — Consolidated charges

S ss501 Aug 25, 2021 Sep 27, 2021 This thread was updated on Sep 27, 2021

Hi my name is Sunita Saha. Axis bank has informed me that my consolidated charges applied is -6327 rupees which was showing as negative balance on 28th July 2021, I transferred rupees 7020 and it got auto debited from my account and I got an email from Axis bank that my available balance is 693.03 after paying the consolidated charges later I transferred more funds to my axis account and it was working fine until 22nd aug 2021 an amount of rupees 14375.65 got auto debited without any prior notice and when I called bank they are saying consolidated charges, you can’t withdraw such a huge amount without my permission. Was this information helpful? No (0) Yes (0)
Sep 25, 2021 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 25, 2021 Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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