Axis Bank — Consolidated charges deducted from my Account without any prior notice | |||
So I had an urgent payment due for the payment of my Son's college fees & I did not receive even a single message or email from Axis Bank regarding the deduction of consolidated charges from my account at all, now I have to pay his fees in about 2 days, I just found out that Axis Bank deducted 7, 622.26 INR just in consolidated charges & 1, 372.01 INR as 18% GST on that charge, which after totalling is equal to 8, 994 INR of my hard earned money just directly deducted, the deadline is soo close that I don't even have time to arrange the funds spoke with their customer care even they are not properly helping, just they share a link showing the various charges that will be taken as consolidated charges, But, it's not possible for everyone to remember it, they should atleast send a notification that the amount will be deducted or atleast after deducting should send some notification like for other transaction, this is absolutely terrible, I have had account in different banks, this has never happened with any other bank they inform before hand, 8, 994 INR with GST being deducted for consolidated charges is not a joke it's huge amount our hard earned money without any prior notice they are deducting it which is absolutely horrible. I have attached the SS of the deduction as well below. Was this information helpful? | |||
Axis Bank customer support has been notified about the posted complaint. | |||
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