Axis Bank — consolidated charges deducted from my salary account

pdasgupta17

from Kolkata, West Bengal

Address:

Belandur, 560076

Hi i have a salary account in axis. When they open the account they have never informed that there will be consolidated charges. Very time they will deduct 500 to 700 rs as consolidated charges.

Yesterday also they have again deducted rs 600 approx as consolidated charges. I want my money back. Is it a joke, without informing the account holder they are deducting the charges.

The customer service is the worst in axis bank, they don't even respond to customers call.

Kindly look into the matter.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Aug 14, 2019

Updated by pdasgupta17 The link which you have provided in not accessible,