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[Resolved]  Axis Bank — consolidated charges - demat

Address:Chennai, Tamil Nadu, 600060

Im currently holding salray account with axies bank. Previously i was holding nre, nro and a demat account. Since i moved to india i closed all account and converted one nro to salary account.

But in recent days i being charged in the name of demat acct which i have closed 2 months back

I have already sent email to dp. [protected]@axisbank.com but no response i'm waiting for 3 days.

My customer id :[protected] please close demat account immediately
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May 23, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Axis Bank Customer Care's response Hi, we request you to DM us the branch details where the application for the account closure submitted. Regards, Team Axis Bank.
Apr 22, 2019
Updated by suresh46 I have submitted demat account closure request in Perambur axis branch.
Apr 23, 2019
Updated by suresh46 Please read my intial xomment i have already sent email to dp.[protected]@axiesbank from my registered email id. No response im waiting for 5 days not even acknowledgment. I dont wont know whom to contact ..please advice..
Apr 25, 2019
Updated by suresh46 Will i get any responsible reply atleast hear. Im stuck here i dont know whom to contact. But my balance is keep on reducing in the name of consolidated charge. I have already sent email to dp.[protected]@axiesbank. Atleast try to speak over the call on my registered mobile.
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I have submitted demat account closure request in Perambur axis branch.
Reply
Axis Bank Customer Care's response, Apr 22, 2019
Verified Support
Hi, we request you to provide your consent for account closure on dp.operations@axisbank.com. We are here to assist. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank

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