Axis Bank — consolidated charges on my axis account

Address:

Hyderabad

I hold a salary account in axis and since oct 2019, every month i could see 500 rupees is deducted as consolidated charges and additional gst of 90 rupees. But in july 2020, i could see 2000 rupees as consolidated charges and 360 rupess as gst charges. It was total 6500 rupees and respective gst amount has been deducted from my account.

I would like to know the reason for the above charges made on my account.
I have tried calling the[protected] and[protected]Paid customer care), but no one would lift these numbers and that too these are chargeable 1 rupee/min.
Please resolve this and let me know the reason for this.