Axis Bank — consolidated charges related query

Sir i do hereby inform you that i, sri soumya bhandari, village+post office=garalgachaa, district=hooghly, p. S.=chanditala, (Near garalgacha radhaballv par), pin =712708, west bengal, mobile [protected]/[protected], account no.=[protected].

This is a defence salary account. Today my account is deducted at 50 and 9 rupees as consolidated charge, now i want to know why it has been cut?
This account is my defence salary account, which is zero balance account. Now my account is deducted 50 and 9 rupees as a consolidated charge. I repeatedly wanted to go to the nodal bench axis bank but did not get any reply. And i have not done any cash deposit so that this charge may be imposed. Now i'm drawing attention to the authorities.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
Jul 22, 2019
Updated by bhand13
From your today's reply I want to explain you I have not done any cash deposit so that this charge may be imposed. Now I'm drawing attention to the authorities.

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