[Resolved]  Axis Bank — consolidated charges without informing

I had an salary account. After some period of time my salary account changed to saving account because i left the job but bank didn't notified me.
Today is 22/4/2019, 1 month ago axis bank imposed consolidated charges without informing me through any email and sms although rbi has given notification about to inform the customer 1 month before charging the consolidated charges.
Now my account balance is -641 although rbi has said not to impose charges when balance touches to 0.
Because of careless staff i am still in trouble
Branch name - defence colony, new delhi
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Jun 1, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please provide us with your registered contact number through a DM and we will get back shortly. Regards, Team Axis Bank.
May 06, 2019
Updated by akash2408
registered ph.no-[protected]
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