[Resolved] Axis Bank — conversion of single account to joint account

pl negi

from Delhi, Delhi

Address:

Chandigarh, Punjab, 160022

I have an saving bank account no. [protected] with your bank branch in sector 35 b chandigarh. I wanted to convert my current individual saving bank account to joint account with my wife as it is the requirement of my office since i am retiring. I visited ur branch for the same and asked for the form which they did not have at that point of time and i was asked to visit again. I visited the branch for the form after 2-3 days but failed to get the form. I have been told to wait till new year stationary comes to the bank branch. I m surprise, how long i have to wait. I am retiring next month and i have to complete the official formalities of opening of joint account within next 15 days. Please look into it and solve my problem.

P l negi
Nabard regional office
Chandigarh

Was this information helpful?

No (1)

Yes (2)

Feb 16, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2019

Axis Bank Customer Care's response Hi, thank you for sharing your details. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank.

Verified Support

Jan 14, 2019

Axis Bank Customer Care's response Hi, with reference to service request number 47779942, we sincerely regret the inconvenience caused to you. We have escalated the matter with the respective branch for priority action. You will be contacted by them shortly for resolution. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank

Jul 19, 2021

Updated by pl negi I m yet hear about the representation given. It is unbecoming of an efficient customer friendly bank.