[Resolved]  Axis Bank, Cooch Behar Branch — Unethical behaviour of one staff

Address:Cooch Behar, West Bengal, 733101

Dear sir,
I am very sorry to inform u that one staff of axis bank mr. Sashi bushan majumder of coochbehar branch, west bengal, on 19.04.2016 at 1:45 pm misbehaved with me at branch and told me to close the account from axis bank if i am not satisfied with his very late & lethargic performance.
Myself dr. Sankar saha, sb a/c no. [protected] maintaining a good relations with this bank for more than 8 years and never expect these type of misbehave from bank staff. I am mentally shocked and want suggestion for closing of my account. I am maintaining total 4 nos of account and credit card in this bank for my family members. This fellow mr. Majumder was calling with his friend and was chatting with some friends (May be) with his mobile at cash counter and unnecessarily doing late for my payment. I protest and told him the goodwill of bank, but he replied me to close the account. I am surprised how an employee of esteemed bank can say these. Moreover when i asked his good name, he told me to lodge complain against him & he was confident that no body cannot do anything against him. I think he may be a leader of this bank but how can he told in this way with one respected customer. I want immediate intervention of this unfortunate circumstance.
Thanks with kind regards
Dr. Sankar saha
Axis bank customer
Ac no. [protected]
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Aug 8, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Hi Sankar,

Please allow us some time. We will get back to you shortly.

Regards,
Axis Bank
The complain lodged by me has been resolved with the kind intervention of Mr. Debojit Bhattacharya, Branch Head of Cooch behar Axis Bank on 22.04.16 at 11 AM. I am satisfied with the role of Axis bank and also with the behavior of Mr. Bhattacharya, . The particular staff against whom I lodged complain, Mr. S.B. Majumder apologized and promised me and also promised the Branch manager that in future he will be cautious with his language and behavior while dealing with general customer. I am totally impressed with the dealing of Mr. D. Majumder and he handled the matter in such a way that I must thankful to him and also thanks to the Axis Bank authority for quick response and prompt action for my complain. I will always be with your Axis Bank in future.

With kind Regards,
Dr. Sankar Saha
Mob No. [protected]
The complain lodged by me has been resolved with the kind intervention of Mr. Debojit Bhattacharya, Branch Head of Cooch behar Axis Bank on 22.04.16 at 11 AM. I am satisfied with the role of Axis bank and also with the behavior of Mr. Bhattacharya, . The particular staff against whom I lodged complain, Mr. S.B. Majumder apologized and promised me and also promised the Branch manager that in future he will be cautious with his language and behavior while dealing with general customer. I am totally impressed with the dealing of Mr. Debojit Bhattacharya, Branch Head of Axis Bank and he handled the matter in such a way that I must thankful to him and also thanks to the Axis Bank authority for quick response and prompt action against my complain. I will always be with your Axis Bank in future.

With kind Regards,
Dr. Sankar Saha
Mob No. [protected]
Thank you Dr. Saha. We are very happy to hear this. We will convey your appreciation to Mr. Debojit Bhattacharya.

Regards,
Axis Bank

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