[Resolved]  Axis Bank — corporate internet banking activation pending for 1 month - no response from bank branch

Address:560076

Hi,

Acc no :[protected]
Greenleaf green solutions private limited

My company has the above mentioned account in axis bank, koramangala, bangalore.

I had placed a request to activate net banking for transactions (Now only viewing is available) by end of march. I have submitted board resolution and necessary applications.

I have been following up for more than a month now and visited branch thrice, they always say next day it will be activated. I have marked branch manager too in the email communications, still i have no response on email. Now they do not receive my calls too.

I wish to continue my banking with axis bank, as personally i am a customer for more than a decade. But it is becoming very difficult without good support from the branch, especially for a corporate account.

Please do the necessary.

Best,

Mathews vincent
Was this information helpful?
No (0)
Yes (0)
Jun 13, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Axis Bank Customer Care's response
Hi, we request you to share the location of the branch where you had placed the request for Net banking registeration. Sorry for the trouble. Regards, Team Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12963
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information