[Resolved]  Axis Bank — courier service for debit card

Address:500029

Hi,
Good morning.
Name: pvrs sharma
A/c no.[protected]
Gsm:[protected]. Hyderabad.
I got sms on my mobile with details of bluedart tracking number from
Axis bank on 7th sept 2018 morning. I was at home total day on 7th and 8th. Courier did not come to our building on 7th or 8th. When i checked for tracking, it shows that premises closed on both days.
When we were at home 24 hours on 7th and 8th, how bluedart can declare "premises closed".
Please take immediate action otherwise, courier will be returned sender.
This is not first time. Same was happened when i recieved previous debit card. At that time i talked to bluedart local office, they delivered it on 5th day.
Now i do not know what will happen to my new debit card.

I request axis bank to change bluedart soon, otherwise bank will get bad reputation.
Please note that my account is nri account.
Thanking you,
Good day,
Sharma,
[protected]
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Oct 14, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
Axis Bank Customer Care's response
Hi, we request you to get in touch with courier services to track your delivery. Regards, Team Axis Bank.
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