[Resolved] Axis Bank — Credit card ac [protected] incorrect cibil report need urgent attention

Ganji Ramesh

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500081

Dear Axis bank Team,

My query is still not resolved. I had followed up since 7 years to address my issue. Unfortunately until today my concern is not addressed.
There was an outstanding amount on Axis Bank Credit card account in 2010. And I had cleared complete amount on 5th Jan 2010 including the penalty you had levied. Since then I am following up to update the status in CIBIL, however unfortunately your status still shows as "written off suit filed" status even today.

A/C no. [protected]

I am also attaching the screen shot of latest CIBIL report.

At least now, please take necessary action to remove "Written-off" status. Since it is impacting my loan eligibility status.

Appreciate your feedback.
Regards,
Ramesh Ganji
[removed]

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Jun 5, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 03, 2017

Updated by Ganji Ramesh For information,
Status shows as resolved, however, this issue is not redsolved.
Need access banks urgent attention.
regards
Ramesh.Ganji

Verified Support

May 05, 2017

Axis Bank Customer Care's response Hi Ramesh,

Sorry for the trouble. We have responded to your concerns via service request number: 30886116 dated May 5, 2017. For any further clarifications, please write back to us on the same email.

Regards,
Axis Bank

May 05, 2017

Updated by Ganji Ramesh Hi Team,

Yes, I had received proposal to pay Rs.60, 000+ for clearing the CIBIL status from "written off". I remember correctly, difference amount of Rs.1685.40 I didn't make was due to the fact, that was Card fee charged on my credit card in 2008. This amount was later became 4 times in 2.5 years i.e. Rs.6355.00 after adding huge interests and penal charges. Please beadvised, Axis Bank CC collection Manager in Sec-Bad clearly told me that after paying the said amount I would get the CIBIL status clear. But Axis Bank failed to stick commitment despite making complete payment. I was shocked to see proposal to pay Rs.60000/-

Regards
Ramesh.G