Axis Bank — credit card approved but i have not received any credit card or welcome kit

Sir,
Myself prabal sengupta i have applied flipkart axis bank credit card on 3rd march 2020, after documents collet and verification i got a massage your card is approved (Application id[protected] and deliver within 10 days, after received this message i open flipkart app and show the card, but till now i have not received any credit card.

I have call customer care more time to status my card but they are said no status found and told wait 7 more days.

After that i have use your chat service and chat with agent they told same thing and also told wait for 5 more days, if i'm not received any card then call or chat we are blocked the card and replace the card, but unfortunately the lock down period start and i have not connecting to your customer care.

Few days ago i have received statement via massage and e mail, because i have purchased to flipkart on this card shown on flipkart.

If i am not receive any physical card then how to pay the bill.

Please arrange the card and deliver me as soon as possible.

I am waiting for your valuable reply.

With regards

Prabal sengupta
Mobile - [protected]
Mail id - sengupta. [protected]@gmail.com
Application id[protected]