[Resolved] Axis Bank — Credit card bill payment not updated till now

bkundu123

from Bankura, West Bengal

Oct 18, 2022

Address:

Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025

I paid Rs. 16793.41/- as my axis bank myzone credit card bill today i.e; 17.10.22 at 11.58 AM through my linked axis bank savings account successfully. Money has been debited successfully from my account but the outstanding amount was not updated instantly.
Still my bill is pending from your side, but in credit card payment history it is showing as successful.
Payment reference No: *********2VTT7
Amount: 16793.41/-
Date: 17.10.2022 at 11.58
If the bill is not paid then where is my money that has been debited from my account? I also received mail from Axis bank about the successful transaction. Why is this happening? Where is my 16793.41/-?

Check and resolve this issue immediately. It's urgent.

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Oct 19, 2022

Complaint marked as Resolved

Automatically updated the payment, I just had to wait for two days, company had nothing to do

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2022

Axis Bank Customer Care's response Hi, we request you to share with us your registered contact number for further assistance in the referred matter. Regards, Team Axis Bank