Axis Bank — Credit card

Address:

382418

I have emailed to axis bank to provide me full statement of my account and no due certificate. no of emails i sent to credit card department even i called customer service but mostly executive person cut my call or trying to avoid. some time they give very foolish answer.

bank was asked me to give some time to resolve concerns. that time limit over but yet date i am not getting my requested document.. and due to that i am facing financial crisis and problem. bank yet not reply me for reason why they are not giving me document.

my 1st email to them on 3rd October, 2015. i visited branch office but they don't have any kind of authority regarding credit card issue.

kindly request to you help me to resolve my concerns on priority basis. as i need to submit that document somewhere.

my account number: [protected]
service request number for the issuance of no due certificate is 17853796.

see attached image for reference.