Axis Bank — Credit card

Devendran Balasubramani

Dec 17, 2021

Address:

NO : 108, KONGIAMMAN NAGAR

Dear sir,
iam not using credit card and account of customer ID[protected] with out using one account and not having credit card how they put money and ask to pay i compliant 2 years back to customer care to close my credit card unused they assure your credit card all closed not how it will open they charge 1180rs to pay i already raise a compliant to customer care but they not solve my compliant they simply cheat customer annual fees, etc with out having card and no transaction in account how account will active . so please take necessary steps to solve my credit card due to nill amount and closed account if they open with out my knowledge my resolver compliant number RES 7285512

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Axis Bank customer support has been notified about the posted complaint.

Dec 20, 2021

Updated by Devendran Balasubramani Dear sir,
As your terms and condition we tried my register mobile number([protected]) to customer care regarding my credit card statement one inactive account how credit card statement come and amount put .They replied account is inactive only and i ask why i should amount pay iam not having card and account also they are not able to answer my question and divert call to ivr manual i wait for more than 20mins no reply from customer care its chargable call full of waste money and time . here i enclosed my statement, customer care recording answer and my chargeable call you will be refund the money