Axis Bank — credit card cancel regarding

From 11.10.2017

R ARUMUGAN -- [protected]

Credit card (platinum)

[protected]

Coimbatore

Tamil nadu

To

The manager customer care

Axis bank

Respected sir

During march 2015 officers from AXIS BANK Coimbatore approached me to issue CREDIT CARD for me and also I have received VISA PLATINUM CARD as given below.

ARUMUGAN—[protected]

SUDHA ---[protected] AS ADDON CARD.

At the time of card issue the officers told that unless otherwise any usage of credit card there will not be any charge. From the date of recipt of your credit I have not purchased even for a single rupee.

But after 2 years of time a phone call from the axis bank officer Mrs.thilagavathi Coimbatore RSpuram branch and told to pay the pending amount of Rs 2000.72 (two thousand rupees and 72 paise). I have explained many times to that officer that I have not used the card for any purchase and also informed her that while card issuing they told no fees will be charged.

But again and again that officer called me to pay the amount, I have explained the fact and to cancel my card. The officer told that only the way to pay the amount Rs2000.72 to cancel.

Any how I decided to pay the amount and to cancel the card.Asper the advice from the officer madam thilagavathi I have paid the amount 2001 at Coimbatore jothipuram branch but they told that the computer will accept a round amount Rs 2000 and unable to key in the paise 72.

Again I approached the madam and explained that and as per madam advice I paid an amount Rs 2000.After paid the amount of Rs 2000 as instructed by the madam i called the customer care( phone number as given by the madam [protected].)and requested to cancel my Credit card number as given above.

But upto date I have not informed whether the card cancelled or not.

Since I am poor family even though I paid Rs 2000. Without using the credit card for single rupee.

Hence kindly request you to arrange to cancle the card number as given above.

Once again kindly request to do the need to cancle the card.

Thanking you

R.ARUMUGAN [protected]

186/A26 SEVEN HOUSE LINE

SAMICHETTIPALAYAM

JOTHIPURAM POST

COIMBATORE –

TAMILNADU - 641047