[Resolved] Axis Bank — Credit Card Cancelled without MY Permission

brucelus

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600088
Website:	www.axisbank.com

I have a axis bank credit card, and i have some problems in Savings bank account, so i just asked the cancellation procedure however they misunderstood everything and they Cancelled my credit card without my knowledge, very worst customer service they are giving, if i asked anything they will always says lies and wrong information, they said with in 48 hours they can reactivate card but till no action, i have all the evidence with me due to security reasons only i am keeping confidential, kindly take a action. if no improvements i will sue a case against Axis bank Customer service team, And All Folks in the World Never Go for Banking With Axis Bank, They always Cheating And they Don't care about their Customers issue, because they are poor in communication skills

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Jan 6, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Nov 26, 2016

Updated by brucelus if you want to contact me call [protected]

Verified Support

Dec 03, 2016

Axis Bank Customer Care's response Hi,

Sorry for the trouble. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

Regards,
Axis Bank

Mar 28, 2018

Updated by brucelus same copy paste message i got mail itself