[Resolved] Axis Bank — credit card cashback not credited after 100 days

[Resolved] Axis Bank — credit card cashback not credited after 100 days

F Froebel from Eraniel, Tamil Nadu

I have purchased mobile on jan 20 2019 with a 10% cash back offer.in bill also it was mentioned as cash back will be credited after 90 days.100 days passed no cash back credited. My number is [protected]. Conplaint number 51093322. Repeatedly called custimer care number today they told my complaint is declined by bank. These ppl cheating customers by cashback. Was this information helpful? No (0) Yes (0)
Jun 11, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 06, 2019 Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank. Verified Support May 06, 2019 Axis Bank Customer Care's response Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank Verified Support May 06, 2019 Axis Bank Customer Care's response Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank May 06, 2019 Updated by Froebel I will be available for phone calls daily 11 am - night. I didnt receive any calls yet . Verified Support May 07, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused to you. We have escalated the matter with the respective team for corrective action. Regards, Team Axis Bank
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