[Resolved]  Axis Bank — Credit card department

Dear Team AXIS BANK CREDIT CARD DEPARTMENT,

I am writing this with regards to my credit card bill payment. My Credit card number is 4514-XXXX-XXXX-3127. I recently received a bill of amount Rs. 1, 05443.17 .

This is to inform you that I cannot pay this amount as my family has fallen under a hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation due to I am jobless for the last 5 months.

I am ready to settle this as soon as I get confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

REGARD’S
ABHISHEK KUMAR
Email Id- [protected]@gmail.com
Mob No- + 91 [protected]
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Sep 12, 2023
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2023
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please be informed that your credit card ending with 3127 is not eligible for the settlement. We request you to clear your dues in order to avoid further charges. Regards, Team Axis Bank
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