Axis Bank Credit Card Division — Late fee and over usage charges

Address:

110075

Iam holding credit card of axis bank for the past 8 years. Axis bank raise bill through mail to me. In the month of august 2015, i made some amount in advance to keep the balance. axis bank did not raised bill of august 2015. In the absence of bill i could not make payment. next month axis bank raised bill with late fee charges, to which i objected but made the payment excluding late fee charges. my request was shown as under consideration. but next month exceeding limit charges along with late fee charges were shown in my statement. i then asked the bank to give details of transactions made and paid the amount excluding exceeding limit charges and late fee charges.and asked bank to either reverse referred charges or cancel card and issue NOC. I stpped using their card.The bank initially agreed to look into the matter but for the past four month are pressurizing me to make exceeding limit and late fee charges. I am requesting them to please give details of any pending transaction made against said card for making payment, to which there is no reply but charges are again shown as pending and amount is increasing every month. I am not using there card at all now and asking again and again to cancel card and issue NOC. I have documentary evidence to justify above referred complaint. Please lodge complaint. regards rksehgal [protected]