[Resolved]  Axis Bank — Credit Card Dues

I like to draw your valuable attention towards Mental Trauma I am suffering due to unimaginable behavior by your bank.
I had FLIPKART AXIS CARD XXXX XXXX XXXX 9293 with 15000rs credit limit. I
stopped using that card from February 2023, at that time my outstanding was about INR 13, 000.
I was unable to pay my dues because of 2 reasons - some dispute with charges and i asked if they fan fix that then i will pay. Due to their hidden capitalistic intention of be silent & keep adding interest until its time to declare NPA, they didn't fix it and kept adding charges. Also i am a student, I can't pay beyond 13000.
Now, since last 3 months I am contacting Axis bank in order to clear my dues in mutually acceptable terms. After several months now it has been 27000+ rs (absolutely greed). I contacted on Twitter support of Axis in order to settle on earlier amount (13000) & provide me a “NO DUE CERTIFICAFE”.
Now i am getting call & sms from probably a scammer with clear my dues name. A girl called & told me she works for recollection dept and she can make a settlement of payment of 14298rs on behalf of axis. She told me to pay by link (Bank isn't allowing me access the app & card). That link includes incorrect last digits of card. I request Axis Twitter Support to recognise whether its real or fake, they don't even bother to respond.
AND till Today I have tried to contact axis bank multiple time without any success.
This bank is ran buy a bunch of thieves and fraudsters who are here to just robb people
Inspite of repetitive mails & tweets from my side mentioning the issue and appealing for help, they did not even bother to respond.
I also appeal to concerned authority from Govt./RBI to look into the unethical practices Axis is doing and kick them out of our country.
I also appeal to my fellow citizens please think twice before using any product of Axis as bad days may come to anyone’s life any time and Axis with its cruel intension will be always looking for an opportunity for “sucking your blood” like dirty mosquitos.
Looking forward to hear from you soon.
Regards,
Vinay
mobile number [protected]
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Sep 12, 2023
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2023
Axis Bank Customer Care's response
Hi, we wish to inform you that we are addressing the concern raised by you on Twitter platform. Regards, Team Axis Bank
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