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Axis Bank — Credit Card EMI Foreclosure over charges

Horrible experience from AXIS Bank.
I have availed credit card emi from the subject bank. I was informed by their agent that there would not be any additional interest or charges other than forclosure charges if I want clear my emi early. But bank had charged me more than they committed. And the worse part is their customer support agent Name - Chinmay had discontinued the chat .

Sameer Ahamed
Kannur. Kerala.
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    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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