[Resolved] Axis Bank — Credit Card Fraud and Money Return

Subhadeep94

May 9, 2023

Address:

AXIS Bank

The Fraud issue has been resolved but the money which I paid during this period has not been processed by the bank they are not even talking about the same. I have mailed them a number of times but they are not talking about the issue they are just replying to a specific topic which is fund return of the excess fund.

During the fraud, I received bills but I paid Rs. 50000/- and Rs. 14000/- during that time when the bank commented that has been a fraudulent transaction and had paid that particular amount. But the interest that has been charged why should I pay that because I have reported timely and I had paid the above amounts. Kindly return the money that I have paid as those have been charged as interest which I am not liable to pay as you have mentioned clearly that It was a fraudulent transaction. SO kindly process the same without further delay. I have faced a lot of trouble from your side and even received a call from your recovery agents regarding the payment of dues. So I have been harrassed a lot kindly process the same further.

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Jul 6, 2023

Complaint marked as Resolved

Refunded the close possible amount around 90 percent of the amount was refunded

Axis Bank customer support has been notified about the posted complaint.

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Comments

Subhadeep94

May 11, 2023

Kindly reply with something. It's my money so I know the value of it. I can't wait any longer I have previously waited and suffered because of you. SO this time I want proper action within the limited time frame.

Subhadeep94

May 15, 2023

Kindly Speed up the process

Subhadeep94

May 16, 2023

I need the payment refund you guys have marked it as fraud then why I will make the payment for a fraudulent transaction? You have sent me several credit statements during the past 4 months I am Harassed enough then It is not my responsibility kindly waive the interest and give my money back. If the issue is not resolved I will complain about this issue to a higher authority as I was Harassed by your recovery agents I will not leave that issue easily. I want my money back.