[Resolved]  Axis Bank — Credit Card Fraud (Not taking any action or sending any reply it been 3 months now)

I am a victim of financial fraud against a Hotel Named Sonali in Puri but the total thing is a fraud because when I checked later there was no existence of the hotel. Secondly, after reporting it to the concerned authority they not taking it seriously and in fact Axis bank customer support, as well as the Twitter handle team, are not taking the matter seriously. I know for them money doesn't matters but for me, money matters and it is my hard-earned money. After ignoring the fact they are sending me the credit bill but as a fraud I have paid part of the bill I am actually at a loss but for me, I can't pay more than that and they are not helping me to find a solution. They have harassed me a lot and I can't take this anymore I need a result or solution.
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May 9, 2023
Complaint marked as Resolved 
THE Bank has refunded the fraud amount as a goodwill gesture
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

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Account No - [protected]
Credit Card no - [protected]
Fraud Date - 28/10/22
Subhadeep94's [Complaint's author] reply, Feb 19, 2023
Any update?
Still, the same no action is being taken from either side. Will you be able to solve the matter or I am just wasting my time and money?

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