Axis Bank — Credit card is not closed inspire of many follow up

Credit card is not closed inspire of many follow up

I have completed all my payment on 2 aug 2016 itself completely but the account was not closed t

I have asked for the cibil masking amount on July and August he process is completed and the account for closed properly on July 17 2020
But again the card showed open status next month.

The account is not closed.
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Hi, we request you to share the complete Cibil report along with the control number and your registered contact number to check and assist you. Regards, Team Axis Bank.

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