[Resolved] Axis Bank — Credit card not received yet

Vishnu IS

from Pune, Maharashtra

Address:

695582

Hi

My name is vishnu. I have an account in axis bank. Last february i applied for an axis bank credit card. After 2 months i received a pin number. But so far i haven't received the credit card. The worst part is i could see the card in my account with last 4 digits. I called the customer care a lot of times, they were telling un satisfactory replies through out and told me atlast to send a mail to [protected]@axis bank.com. Whenever i send a mail am getting a reply like your email id is not regitered with us eventhough same email id is registered with the bank. Then i contactedbank in my area. The situation remains the same. What shall i do. Please do something.
My account id :[protected]
My registered mobile number : [protected]

Regards,
Vishnu is

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Jul 6, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Axis Bank Customer Care's response Hi Vishnu,

Sorry for the trouble. Please write to us at http://bit.ly/2oy1P87 for us to assist you.

Regards,
Axis Bank

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Comments

msethi2k1

from Delhi, Delhi

I am having savings account at Axis Bank, Solan
I wanted to have fixed deposit of Rs. 100000/=
I wanted to contact Mr. Rohit at Solan branch, his number is temperaraly suspended. Land line number is always busy. wrote a mail on the address given, it is not delivered.
Why do I not shift the account.

M S Sethi

Axis Bank Customer Care's response, Jun 7, 2017

Verified Support

Hi,

Sorry for the trouble. Please share the details at http://bit.ly/2odp3nV and our executive will get back to you.

Regards,
Axis Bank