[Resolved]  Axis Bank — Credit card offer

I would like to highlight you that i received a credit card offer from your side limit upto 200000/- which will be free of cost. I have taken loan from your bank against that account axis bank offered me that card. All facilities of that card was provided to me by your team member however i do not remember her name. Apart from this they gave me a offer that any one of the family member also can avail this card along with me with the same facilities. Post that your executive came & collected all the required documents from me & finally today i received my credit card but sorry to inform you that my credit card limit is showing only 25000/- which is not acceptable at all as you are promising something to the customer & delivering something else to the customer. This is very disappointing. Please not my complaint number is 32022642.
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Aug 4, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Axis Bank Customer Care's response
Hi Shweta,

Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] to know the status of the service request number: 32022642.

Regards,
Axis Bank
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