[Resolved]  Axis Bank — Credit card over charges

Address:560018
Website:AxisBank.com

Axis Bank has forced me to take credit card saying there will be no charges on the card. But now they are putting so many charges against it. I feel I have paid more than what I have taken from it. If I call customer people they don't respond properly. I asked them to send statements for the whole period but no one have replied or sent anything. Today 3rd September'16 I called to customer saying my problem and the lady cut the call. If this is the way how axis Bank treats customer how will customer return the amount. They jus irritate everyday calling 2, 3 times asking for credit card. When they are so interested to give card why can't they give proper information when we ask them.

One more thing if the offers are just to fool people to take cards why can't expect the same back from customers. Why it's illegal if we don't pay.

Stop fooling offers by telling we give this that and all.
Was this information helpful?
No (0)
Yes (0)
Oct 9, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Axis Bank Customer Care's response
Hi Mallikarjuna,

Sorry for the bad experience. Please write to us at [protected]@axisbank.com from your registered email ID along with your credit card number for us to assist you.

Regards,
Axis Bank
Oct 20, 2016
Updated by Mallikarjuna Mayakara
This issue is not resolved yet. Same experience continued and every month axis Bank is increasing the amount to be paid. They have agreed upon paying 5000 and closing the credit card and I have asked for an email for this but no reply from customer care people.

Axis Bank is harassing me mentally. I am really feeling irritated seeing the bills every month.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information