Axis Bank — Credit card overlimit fee

Axis bank is charged me the overlimit fee in my credit card. Last month I paid only minimum amount due then they charged the interest and after charging the interst my spend went beyond the credit limit. This is without my information and no calls or sms recieved. Now raised a compalint regarding this but they are telling me waiver is not possible. Every other bank use to give the first time this overlimit fee cases. But Axis bank is not at all supportive and the overlimit spend which they are telling is just beacause happened due to their interest charged. Very bad service and in this kind of situation if they are not helping seems a bad behaviour to customer.