Axis Bank — Credit card payment settled but still not received NOC and cibil not reflected

Dear team,
Hi VIJAYAKUMAR K here, i have settled my credit card in September 2021.card ending 9457.
I had the proof. But still the bank is unable to send me the "noc" for the same.
Please dont tell me the standard process, i already gone through that.
I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
When can i expect the noc letter from your end??
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