[Resolved] Axis Bank — Credit card - recovery agents - very unprofessional

baranidharan

from Chennai, Tamil Nadu

Sep 28, 2022

Website:

axisbank.com

Hi

i have moved my axis bank cc to legal and my advocate is taking care of that case. I have sent intitmation mail and preferred contact location to nodal officers of axis bank, chennai region with the advice of advocate.

But, local collection agents, spoke not understand these concepts, even kodambakkam cc branch peoples not ready to understand or accept the legal thing.

Do whether they knew about legal or not? or axis bank not under control or rbi?

a lady told name jayashree[protected] from axis cc called my wife and shhotuted very badly like pawn broker.

They are calling from multiple numbers and torturing that too after 1700 hours.

Why dont axis bank peoples not understand the legal thing.

Need justice.

+4 photos

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Nov 2, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Sep 28, 2022

Updated by baranidharan These RECOVERY AGENTS torturing my father very much by using illegal words. Axis bank Targetting Senior Citizens to torture more. because of that he gets hospitalized and hence I am updated after 2 days. Screenshots attached.

Sep 28, 2022

Updated by baranidharan FYR

Verified Support

Oct 02, 2022

Axis Bank Customer Care's response Hi Baranidharan, as per reference number[protected], we would like to inform you that our team contacted you for addressing your concern regarding your outstanding balance and settlement. However, there was no final response from you regarding the outstanding balance and settlement.

We request you to clear the overdue amount immediately and settlement as per bank discretion.

For any other queries you may contact our bank official Mr. Vijayaraja Sethu on +91 [protected] for further assistance. Regards, Team Axis Bank