Axis Bank — Credit Card - Refund Amount not Reflecting Since 2 months

Address:

Axis Bank Credit Card Division

Sir / Madam,

With reference to the captioned subject, I am not able to see the refund amount of Rs. 2799/- from Amazon India till date in my Credit Card Account.

Attaching the screenshot for your reference.

Kindly do the needful to resolve my query at the earliest.

Thanks & Regards,
ChetanVaidya


Following are transaction details-

Transaction Date - 20/07/2023
Amount - Rs.2799/-
Reference Number - qndGL8ERr/EtXSwu38IFUg==#miq://document:1.0/Group/GroupBinding:1.0/EntityGroup:1...⇄
Order ID[protected]
Transaction ID - 3rZ4mF3xhDazOy6JPSSD
Refund No - amzn1:crow:+vKBOkUTRPyKUKVloXaapQ
Account Statement - not reflecting in account