[Resolved]  Axis Bank — Credit card related

Address:401209

Agents approaching to customer are worst as well no product knowledge as well not trained in personalised talking to customer no proper information at all by agents named Mr. Manjunath as well senior manager Mr. Balla

As I have converted transaction into and executive conformed me a wrong amount for paying the bill because of which my card was in temporary block does not have any trainig giving wrong information for which customer needs to bear the pain as well the customer executive don't know whn and wat verification needed to be done for which customer face problem a lot lack of knowledge communication skills nd worst nd poor service via axis bank as brand reputed banking sector
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Nov 14, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Oct 06, 2016
Punitha Vinoth's response
Axis Bank Loan statement req
Loan no = PPROO[protected]

Regards,
Vinoth
Verified Support
Oct 14, 2016
Axis Bank Customer Care's response
Hi Suparna,

Sorry for the trouble. Please share the details at http://bit.ly/2dutWTa for us to assist you at the earliest.

Regards,
Axis Bank
Complaint comments 

Comments

Dear sir,

please provide as loan statement as possible

name : g. Vinoth
loan account number = pproo[protected]

kindly pls arrange sir

regards,
g. Vinoth
Axis Bank Customer Care's response, Oct 14, 2016
Verified Support
Hi Punitha,

Please share the details at http://bit.ly/2duyE64 along with the loan account number for us to assist you.

Regards,
Axis Bank
To
The manager axis bank


Sir,
I had suffered for closing my demat account still action cannot be taken. It was inactive but closure of my demat account concerned person look in to the matter which was unable to do.

Please kindly help me out this issue to close my demat account
Axis Bank Customer Care's response, Oct 14, 2016
Verified Support
Hi Siva,

We're sorry you had this experience and want to make this right. Please share your concerns at axisbank.com/support for us to assist you.

Regards,
Axis Bank

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