[Resolved] Axis Bank — credit card settlement of axis bank | |||
I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-1774. I recently received a bill of amount rs. 247702. This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt. I can able to give 20% of my debts moreover i have paid more than 4 lacs in this credit card but still the amount is outstanding rs. 247702. I am continuously requesting you (Axis bank) to settle the same for the last 1 month. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation. I am ready to settle this as soon as i get the confirmation from your side. Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you. Thanks, Sushil nerwal Was this information helpful? | |||
Jul 4, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support May 27, 2019 Axis Bank Customer Care's response Hi, we request you to contact phone banking team and opt for settlement. Regards, Team Axis Bank.
Verified Support May 30, 2019 Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank. | |||
 3 Comments | |||
Comments
Dear, Sir I have a credit card with your bank bearing card no -[protected].Due to lock down I can't run my business and face finincial problem and unable to pay the said amount for that I want to request you to settle by paying 20% of the said amount.
Thanking You
Montu Bora
Jorhat Assam
[protected]
Thanking You
Montu Bora
Jorhat Assam
[protected]
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Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.