[Resolved]  Axis Bank — credit card sold with false commitment

Address:

140507

Dear concerned
I am an axis bank customer from 2010. I applied for a credit card my zone from ur executive mrs savita, contact no.[protected]. She assured me that my credit limit would be more than rs. 1.25 lacs and also the male executive who came to me for receiving of documents also assured same. But after applying of credit card when i checked my credit limit through axis mobile app, i got shocked to see my credit limit of only rs. 25000/-
When i contacted mrs savita regarding this, she told me that credit limit is not in her hands. It's depend upon back end team. But she didn't tell me this thing while applying for new card.
I am having a credit card of hdfc from more than 2 years whose monthly bill is more than 25000 and i alsways clear bills on time. I also had a personal loan from axis bank which i cleared in 2 years without a single late payment. I an having a car loan and a home loan and ni late payments from last 4 years of car loan and 4 months of home loan.
But might be axis bank thinks that these records are not good enough to sanction me a credit limit of rs. 1.25 lacs.
In the end, i only want to say that please deactivate my newly received my zone credit card and also waive off rs. 590 which is showing that me have to make this payment as now i don't trust this bank anymore
And i[censored] don't waive off rs. 590/- i would take legal action for selling credit card with wrong commitment of credit limit. For proof, i do have all call recordings of sale executive for this

Thanks
Gagan srivastava
Contract: [protected]