Axis Bank — credit card-urgently block

Pooja789

from Mumbai, Maharashtra

Address:

mayur colony kothrud pune

Hi i have received from axis bank credit card rasta peth branch a call for cc.
I asked them to issue a card and i received a card almost one month later.
I received a call regarding verification and cvv no. It was fraud and submitted a complaint and requested to block the card. Stll every time a new card is issued by option of block and replace.

I dont want the card again and kindly block the one issued yesterday.

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Axis Bank customer support has been notified about the posted complaint.

Apr 08, 2020

Updated by Pooja789 i have received the text message saying-thanks for activating Axis Credit Card. whereas i have not activated my card. if any transactions take place and money gets deduct, Axis bank will be responsible for this as i have not physically received the card as well.

Verified Support

Apr 08, 2020

Axis Bank Customer Care's response Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Apr 08, 2020

Updated by Pooja789 [protected]

Apr 09, 2020

Updated by Pooja789 Hi Team,

could you please update on below

Apr 09, 2020

Updated by Pooja789 is anyone going to update on this issue

Apr 14, 2020

Updated by Pooja789 Hi,

Is anyone going to respond or should i raise a complaint with RBI

Apr 17, 2020

Updated by Pooja789 Hi Again,

could you respond to above query