Axis Bank — Credit card Written off

Address:Guntur Andhra Pradesh

Hi I am Jyothi I have cleared all my dues on 20/12/2018 but till now the written off was not removed from my CIBIL I Have applied for a personal loan and the application got rejected because of this credit card written off issue My credit card no. [protected] and my customer id no.[protected] please kindly look into the issue and resolve it.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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