[Resolved]  Axis Bank — Credit card wrong billing

Dear Sir / Madam,
I have been using axis bank credit card almost since last 10 year. In the month of April 2016 i have been wrongly charged with late payment fees and interest on it in spite of their own statement showing that payment has been received on due date. I wrote them about 22 mail from 01.05.16 to 03.05.16 but no satisfactory reply from their side. When i had asked them about banking ombudsman email id and contact details i have been denied the information. I request you to help me in this regards.
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Aug 5, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Hi Anand,

Sorry for the trouble. Please share the reference number you may have received from the last communication channel approached for us to look into it on priority.

Regards,
Axis Bank

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