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Axis Bank — Credit Cards Reversal of over limit fee

I'm new to the credit card, and I have axis bank flipkart card, I'm not aware of overlimit charges in the First month I have turned on (Given consent) to the overlimit usage and unfortunately I have spent over my credit card limit and the 500 rs charged, then after this I have turned off the overlimit usage(not given consent) and also not spent that much but bank charged another 500 rs, i request bank for reversal of 500rs
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    +91 22 2764 8000
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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