[Resolved]  Axis Bank — customer care agent not polite and not helpful

Address:www.axisbank.com, 411041

20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch,

So after 10 days i visit in my home branch warje i asked there may i help you desk for my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he
Replied me that, my debit card is still not received by them,
So i called customer care for status so they said me that, visit at branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,

So my branch is far from my place so, today as on 20th may 2019, i
Called axis customer care agent name (Aroofh)
I has no sence how to attend call or speak with customer,

I only asked him about my debit card status? Its in home branch or still in trans,

But that foolish axis agent literary shouted on me saying that, they cannot tell status, you track from bluedart courier number..

Bloody nonscence service my axis bank. And # staff...

Gavti nonscencence
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Jun 23, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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