[Resolved]  Axis Bank — Customer care representatives cut the call twice

Address:600094
Website:www.axisbank.com

As I did not get the needed info from the customer care representative because the payment was failed and I was in need of the answer and to prioritize the issue, I asked for their supervisor to talk to. The representatives cut the call. I made 2 calls. My second and third call was dropped by the customer care representatives.

I have never seen a worst banking related customer care like Axis bank ever!
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Oct 5, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2016
Axis Bank Customer Care's response
Hi Sivam,

Sorry for the trouble. Please share the details of your concern at customer.[protected]@axisbank.com for us to assist you.

Regards,
Axis Bank
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