[Resolved]  Axis Bank — Customer care service is horrible

I have not been paid for four months and have borrowed money from friends to make do. I was looking forward to getting my payment but it was returned to incorrect BIC code provided by Axis Bank.
I have been trying in vain and with a lot of frustration to get across to customer care but the IVR and BOT have been trained to perfection to run circles around the customers literally and waste time.
Horrible experience guaranteed everytime consistently, true to form for an Indian company.
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May 17, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2022
Axis Bank Customer Care's response
Hi, we request you to share your registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
 
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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