[Resolved] Axis Bank — Damaged — axis active band

HariAbdesh

from Karnal, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Team,

I have received damaged axis active band. Please refund my entire money for same.
I have already complained same to the customer care on 20th feb 2017 but after several call to customer care. I have not received any resolution. Every time i call they told me to wait for 3 more days.

I am very frustrated with axis customer care and want my entire money refund in my. Bank account.

Request no :29074281. & 29204593
Customer name : hari abdesh gupta
Axis account no :[protected]

Today also on 19 th march they are asking me to wait as back end team is still following up.

I am very disappointed from this as no resolution from last 1 month.

If not done i will file case against axis bank as this is not now for 1500 rs refund this will be against my mental peace which is disturbed due to axis bank custo
Let me know if anything required from my side.

Regards,
Hari gupta
Ph :[protected]

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May 3, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Mar 19, 2017

Updated by HariAbdesh After this complain I have received fake call from some executive stating that he is calling from Axis bank and will refund my money back and asking other details for my account.
Pls take action against this fraud racket also.

As of now I know his contact number : [protected].

Will share the other details regarding same once I get information from my relatives who is works in ministry of India.

Request all to do not share any Confendital information on call on such fraud calls.

Verified Support

Mar 29, 2017

Axis Bank Customer Care's response Hi Hari,

We have responded to your concerns via service request number:[protected] dated March 20, 2017. For any further clarifications, please write back to us on the same mail.

Regards,
Axis Bank

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Comments

prateek bharti

from Kapurthala, Punjab

dear Hariabdesh the person who was calling from this number is Mr ravinath thakur as mentioned by him... he also exclaimed me the same

HariAbdesh's [Complaint's author] reply, Mar 23, 2017

Any action you have taken against him?? As I think he is running some fraud racket and must be calling other persons also.

Axis Bank Customer Care's response, Mar 30, 2017

Verified Support

Hi Prateek,

Axis Bank will never ask for information like debit card, credit card number, ATM PIN or any other sensitive information over the phone/SMS or via email. Please do not share the same with anyone claiming to be calling from Axis Bank.

Regards,
Axis Bank