[Resolved]  Axis Bank — deactivate account

Address:Ahmedabad, Gujarat, 382424

Hello,

I want to deactivate below mentioned account number.

[protected] - navin baldevbhai panchal (Card holder name)

Before one or two years ago, i joined one company where bank account was opened with the help of your representative. I want to deactivate this account from last many months. Even i gave them confirmation to deactivate my account. I received 3-4 messages for some payment (1500- fifteen hundered) in regards to not maintaining minimum amount. At the time of opening an account, your representative has not informed me in regards to this. Now asking for money. I visited chandkheda branch, ahmedabad three times but no one is giving me proper response. No one ready to share me any contact number or mail id from that branch. While at the time of opening an account, your representative call us time to time. I feed annoyed for this as they inform me to visit shahibaugh branch (Ahmedabad). Last time, they filled one form and send it to shahibaugh branch, ahmedabad (Main branch). I tried at my level to get the contact number or email id from internet but i not getting any details for the same.

Yesterday, i receive a courier from shahibaugh, branch, mentioning that i need to go there to pay the amount. Why should i pay any amount. I am not going to open any account now with axis bank. I have no time to visit your office time to time for deactivate my account.

Now at the next level, i am going to ask them to pay me 3000 rupees as no one is giving me any contact details of shahibaugh branch, ahmedabad. At chandkheda branch, they provide me numbers but all three numbers does not exits.

Request to share your contact number or call me on [protected].
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Nov 5, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Axis Bank Customer Care's response
Hi, for closure of the account, you need to visit your nearest branch and one of the executive will help you. Regards, Team Axis Bank.
Oct 04, 2018
Updated by navin.panchal
I visited Chandkheda Branch, but no one give me proper response. Also no one is sharing working number of Shahibaugh Branch, Ahmedabad contact number or mail id. Kindly share me concern person contact details.

Regards,
Navin
[protected]
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