Axis Bank — deactivate one assist and refund money

Address:Puri, Odisha, 752001

I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..
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Axis Bank customer support has been notified about the posted complaint.
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Dear Satyajeet,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2249653.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
Today i received a call from axis bank. They told me about Card protection and With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is another service.. So we cant help you.

i want my money back i want deactivate this service. how they can deducted my money without my permission

i also attached my bank statement given below

Thanks
Nitesh Manni

Today I received a call from Axis Bank.They told me about card protection and without permission they took 1899rs from my account.
I want to deactivate this service and refund my money. Otherwise I will no more as axis Bank customer. Thank you
My name Gadde nagarani
My relationship number is 3503714
I am not interested in one assist services
Without my knowledge 1899 money is debited from my account
Please refund it as soon as possible
I am frustrated with axis bank calls.
dear sir/mam,
i am prakash kt i have account with axis bank 27/11/2017 debited my amount 1899/- with out my approval .one assist services to i got call with out my approval they debited my amount kindly refund the amount
name: prakash kt
account number :[protected]
dearsir/mam,

I have received a call from Axis Bank yesterday. I just don't want the subscription and please cancel my subscription for my Axis VISA platinum Card ending with 7734. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. is 189779. I am waiting for confirmation of delation of this service and also refund the money @1899
Please refund it as soon as possible
I want to deactivate this service and refund my money

name :upputuri ramesh babu
ap
kandukur 523105
dearsir/mam,
sorry, My relationship no. is 3779107

I have received a call from Axis Bank yesterday. I just don't want the subscription and please cancel my subscription for my Axis VISA platinum Card ending with 7734. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. is 3779107. I am waiting for confirmation of delation of this service and also refund the money @1899
Please refund it as soon as possible
I want to deactivate this service and refund my money

name :upputuri ramesh babu
ap
kandukur 523105
Dear sir/ma'am
I have recently been charged R.s. 1899 for one assist without my permission on 26.10.2018
And so, I want to cancel my subscription and want a refund of the same amount.
Please refund it as soon as possible. I am waiting for the cancellation
Aditya Bhartiya Mathur
Axis Bank Customer Care's response, Oct 26, 2018
Verified Support
Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
I need my money back why you do this nonsence without my permission I need my money asap...

I have already registered a complaint and called customer service multiple times. One assist services have said that i don’t have an account although money has been debited from my account. i have not authorised this transaction, this is debit card fraud and i request an immediate refund, I request your company to get back to me as soon as possible with a refund and information about the same
Dear team aug 8 deduction 2599 rs at my account for one assist service .kinley close that service and refund my amount as soon possible

I'm Ragavendhran augest 8 th deduction for 2598 rs for one assist service. kindly close that service and refund my money as soon possible

I'm Ragavendhran augest 8 deduction 2599rs for one assist service. kindly close that service and refund my money as soon possible

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