Axis Bank — Deactivate one assist service and refund money

Address:

Kolkata

I am Sampa das, A/c - [protected]

This is to inform you that without customer confirmation one Assist Service activated & amount deducted Rs.2199.00 on date 24/03/23

on the same day I complained to customer care to cancel the service and refund the amount.
we receive request no.[protected] and it will be resolved by 12th April.

I contact nearest branch also, they told to call customer care, i am totally hopeless

But now I got message that request no.[protected] is resolve but amount not refund Rs.2199.00

My request to review this and refund my amount Rs.2199.00

Sampa das
[protected]